Privacy Policy

Effective Date: 08/09/2024

This Privacy Policy describes how Sb Route collects, uses, and protects personal information when you use our school bus tracking application (the "App"). Your privacy is important to us, and we are committed to protecting the personal information you provide.

Ownership
This project is owned by MASARAK ALATHAKI LIL BARMAJIAT.

1. Information We Collect

   We collect the following types of personal information from users of our App:

   • Personal Identifiable Information (PII): This includes names, phone numbers, and other contact information of parents, students, and drivers.
   • Student Information: Details about students, such as their school, bus route, and associated transportation schedules.
   • Location Data: GPS location data is collected to track the real-time location of school buses and provide notifications to parents and guardians.

2. How We Use Your Information

   We use the information we collect for the following purposes:

   • Real-time Tracking: To provide real-time tracking of school buses for parents and guardians.
   • Notifications: To send push notifications regarding bus arrivals, delays, and route changes.
   • Communication: To facilitate direct communication between parents and bus drivers.
   • Safety: To ensure the safety of students during their commute by monitoring bus routes and any deviations from schedules.

3. Data Sharing

   We do not share personal information with third parties. All data collected is used solely for the purposes outlined in this policy and is accessible only by authorized personnel involved in the operation of the school transportation system (e.g., school administrators and bus drivers).

4. Data Security

   We are committed to safeguarding your personal information. The following measures are in place to protect your data:

   • Encryption: All data transmitted between the app and our servers is encrypted using industry-standard encryption protocols.
   • Access Control: Only authorized users, such as parents, drivers, and administrators, have access to relevant data. We implement role-based access to minimize the risk of unauthorized access.
   • Secure Storage: Data is stored securely with measures in place to prevent unauthorized access or breaches.

5. User Rights

   As a user, you have certain rights regarding your personal information, including:

   • Access and Update: You can access and update your personal information at any time through the App.
   • Data Deletion: You can request the deletion of your personal data by contacting us at info@sbroute.com.
   • Opt-out of Notifications: You can choose to disable push notifications within the App settings.

6. Data Retention

   We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize the data.

7. Children's Privacy

   Our App is designed to be used by parents, students, and bus drivers. We collect personal information about students strictly to facilitate transportation services. We comply with applicable data protection laws regarding the collection of information from minors.

8. Changes to This Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes through the App or other communication channels.

9. Contact Us

   If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

   Email: info@sbroute.com
   Address: Aljubaiha, Amman, Jordan
   Phone: 0780696336